. 兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。 请注意，如果帐户的未结余额或付款选项不再有效，则无法激活或使用代码。 有关详细信息，请参阅： 在 Xbox 上查看和管理订阅. 重要 在兑换代码之前，请确保已登录到设备或浏览器上的正确 Microsoft 帐户。 无法通过 Xbox 支持将错误帐户上兑换的代码传输到其他 Microsoft 帐户。 全部折叠. 如何在 Xbox Series X|S 和 Xbox One 上兑换代码. 按 Xbox按钮 打开导航页，然后选择“商店”。

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities. Some devices don’t have Bluetooth. Make sure Bluetooth is turned on. If you're using a laptop with a physical Bluetooth switch on the body, make sure it’s switched on.

Check for Windows updates. Learn how to get the latest Windows updates to keep your device running smoothly and securely.

. 无论是通过 Xbox 主机设备或还是仅通过计算机提供，这些数字游戏购买退款条款涵盖 Microsoft Store 的数字游戏优惠、Xbox 应用（不含电影和电视应用）、数字游戏捆绑优惠以及数字耐用和消费性游戏优惠，例如游戏季票、虚拟货币和微交易等（总称“数字游戏产品”）。 有关数字游戏订阅、数字赠品、数字游戏预购和所有其他数字游戏优惠的退款，请参阅下面的链接。 Xbox 订阅取消和退款. 帮助赠送电子游戏作为礼物. 在 Microsoft Store 中预订 Xbox One 数字版游戏. Microsoft Store 销售条款. 主题. 全部折叠. 价值声明. 在 Microsoft，我们了解到有时无法按计划购买数字游戏产品。

EA Play（以前称为 Origin Access Basic）一项订阅服务，订阅会员可游玩 EA 在主机和电脑上最受欢迎的游戏系列和顶级大作，获取专属游戏内挑战和奖励，订阅会员专属内容，以及获得即将发售的热门系列和顶级大作的新作的独家试玩版。 是否所有 Xbox Game Pass 计划都包括 EA Play？ Xbox Game Pass Ultimate 成员通过 适用于 Windows 的 Xbox 应用和 EA 应用（现为 beta 版）在 Xbox One、Xbox Series X、Xbox Series S 和 Windows 10/11 上接收 EA Play。

How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

Cloud gaming with Xbox | Xbox Support. How cloud gaming works on your device or console. See how to get set up for cloud gaming. Tips. More ways to play. Now you can play Xbox games with the Xbox app on a smart TV. No console required! Manage your Xbox subscription. Game Pass Ultimate or a supported free to play game is required for cloud gaming.

Windows 10 Internet Explorer. Support for Internet Explorer ended on June 15, 2022. Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. If any site you visit needs Internet Explorer 11, you can reload it with Internet Explorer mode in Microsoft Edge.

Keeping Bing as your default search engine provides an enhanced search experience in the new Microsoft Edge , including direct links to Windows apps, relevant suggestions from your organization if you’re signed in with a work or school account, and instant answers to questions about Windows.